Marshalls Reviews

I have called several times to complain. I stepped on a, I think it's some type of Magnum with the needle, and I think it was a safety device.

It passed through my left foot at the bottom, which now I have a dark spot because I am diabetic. I have not received a phone call from you guys, so I'm going to seek legal advice on the situation. I feel very discriminated against, left out, and treated like nothing. I left my phone number several times.

My name is Monique Sims, my phone number is 951-486-****, and I still haven't got any replies or responses. It's just nothing, so at this time, I have waited a while. I have a bandage on there; I change it twice a day to air it out to make sure I don't get an infection. Like I said, I am diabetic, so you guys have put another burden on me because at this time I cannot work.

I've missed a week of work because my doctor said he wanted me to make sure that it doesn’t get infected or have any other side effects, and to let it air out. This is all for one of your security tags that was left on the floor. That was just not good at all; consider that a non-responsibility. That was just so irresponsible, and I can see that being irresponsible or inconsiderate goes a long way with your store because I still haven't heard anything.

Nobody's inquired, nobody's called; it's like it's been abandoned. I've left several emails, several voicemails, and three times I got hung up on. I am a Black African American, but I don't believe you guys know that, so this is not considered racial. This is just considered a woman in the store that was shopping, minding her own business, and doing a normal thing.

I received an injury from something that occurred in your store, so I am seeking relief. I've reached out and reached out. I'm sorry, you guys are just irresponsible, and I always tell myself to put myself in somebody else's shoes. Well, that day I wish I would have been wearing tennis shoes instead of those little ones, you know, the ones you wear to the beach.

Yeah, because I hate confrontations and things like that. I'm just a regular woman trying to make it in the world today. Unfortunately, I am diabetic, so it's not so much about being diabetic and getting poked; it’s so much about the lack of response. How can we help you?

Is there anything we can do to help you? You know, accommodate you with the, you know, anything? We're sorry, hope you get better card? Anything?

Nothing.

It's homeless people out here that have more concern than you do. Thank you.

9/25 time was around 12:30pm.My complaint is, u have a morning manager at Marshall on Northern parkway and LochRaven, was in dressing room at the front of store, was on my second trip to dressing room, manager said she knock on the door, and said I had five minutes.didnt hear her, cuz I thought it was another customer.was trying clothes knock again, in the middle of trying on clothing she said u have to get out,didnt say way, didnt say its another dress room in the back, I said thats no way u talk to customers, u wait until they come out and then say this dressing room is closed go to the back dressing room.yall u working in a black community and if Mangers think speaking with costumers like that is ok, that store at one time had nice managers was pleasant, helpful,but the only non black yall have, need some more training on how to speak to customers. I spent a lot of money in that store, but I wont spend one brown penny as long as thats how management talk and treat customers, who contributes to her pay check.hopefully yall have black doll for the holidays in a black community.

All the managers I have seen and mat was black, this non black lady, needs some communication skills,NOW. I wont be going back, sometimes it only take one person to be mistreated,also, do better with the fashion yall send, I do go to the one on Taylor ave.better store and management.

I purchased a pair of pants and completed the transaction at the register. While the sales associate was packing the item, she realized that the matching top from the set was missing.

I had already agreed to purchase only the pants and was fully aware that the top was not included.

After my payment was processed, the manager approached and insisted that the transaction be reversed and the item returned due to the associates mistake. The managers tone was rude and unprofessional, which made me feel embarrassed and uncomfortable as a customer.

I believe that once a transaction is completed in good faith, and the customer has agreed to the purchase as presented, internal inventory mistakes should not be handled in a way that negatively impacts the customer.