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Terrible customer service. I purchased a wallet and needed to return it.

All tags attached, I had my receipt but the coordinator wouldn’t accept the return because they claim it isn’t coming up correct in their system. this isn’ t the first time this has happened. It’s absolutely obsurd to make a customer wait so long in the first place to then claim that the item I purchased isn’t what I bought. How rude and how disrespectful.

Honestly, if the store system is flawed that shouldn’t be be customers problem. There needs to be a change !!

Product or Service Mentioned: Marshalls Cashier.

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