Product: Marshalls Sales Manager Clear all filters (0 of 5 reviews match)
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As a big Marshalls customer, I had the worst customer service experience at the Encino Location in California (15945 Ventura Blvd). I was appalled and disgusted by the general manager Doug. I tried to return a $49 dollar dress, with all tags attached, and the manager...
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Marshalls Sales Manager
#955695
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On May 7-th me and my husband went Mira Mesa Marshalls to do shopping. That day I bought vegetable slicer and took home. Next day I was trying to use it but I cut my finger and I wasn't able to slice vegetable. May 12-th I went Marshall to return the item. I had a...
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Anonymous
Anonymous

This is not bad treatment. You CUT your finger on a vegetable slicer. It's against company policy to return used items especially ones that probably resulted in bodily fluids ...

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Marshalls Sales Manager
I didn't like
  • Way the manager treat me
#849175
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I was shopping at the Massapequa Marshalls store during my lunch break for costume jewelries for Mother's Day gifts when I was approached by the store manager (as per one of the cashiers, her name is Homer). With suspicious looks at her face, she told me with sharp...
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3.0
East Farmingdale, New York
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Marshalls Sales Manager
I didn't like
  • Way the manager treat me
  • I was disrespected by manager twice
  • Manager treated me
#836712
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Marshalls Sales Manager Review

Horrible treat from the manager on a question for a Ralph Lauren suit cost $200.and ironic on the question why it us unfinished. Such a shame
1.7
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Customer service
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Marshalls Sales Manager
#826821
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Marshalls - *** Treatment of a Best Customer
I've shopped LOTS at Marshall's. The sales people recognize me and my daughter and tease us about how often we're there. This morning I went in to return a defective package of LED candles I bought last week. They refused to exchange it even for STORE CREDIT because...
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Anonymous
Anonymous

I don’t work in retail. I have a Master’s degree. Sorry.

Anonymous
Anonymous

Do you work in retail? Do you realize that we have rules? Do realize if we break those rules we can lose hours, or our jobs? It is called a return item look up. If the item co...

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Marshalls Sales Manager
#749611
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