Marshalls Contact Information

Toll-Free Number:

  • (800) 926-6299 Toll Free, M-F 9 AM to 5 PM EST

Customer Service:

  • (888) 627-7425 M-F 9 AM to 6 PM EST
  • (800) 926-6299 Toll Free, M-F 9 AM to 5 PM EST
  • (508) 390-1000

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Headquarters Address:

Marshall's Inc.
770 Cochituate Road
Framingham, Massachusetts 01701
United States

Social Networks:

Summary of Marshalls Customer Service Calls


Customers Contact Marshalls to Ask about:


  • “Make credit card paymeny”
  • “Stool card”

Payments and Charges:

  • “Payment”

Activation/ Cancellation:

  • “Cancel credit card”


  • “Tarjeta de credito”

Marshalls Rating Stats

2.7 out of 5 stars
based on 46 reviews
See all 107 reviews reviews

Rating stats

  1. 9 reviews
  2. 11 reviews
  3. 14 reviews
  4. 8 reviews
  5. 4 reviews

Rating trend

About Marshalls

Top 5 Marshalls Products

Facility, Gift Card

Top 5 Likes about Marshalls

Variety of goods, Store hours, Sometimes, Some of their merchandise is ok

Top 5 Dislikes about Marshalls

Poor customer service, Way the manager treat me, Return policy, Really poor phone customer service, Really poor customer service


Marshalls is an American store chain composed by approximately 750 conventional stores including Marshalls Mega Store. It has store departments in 42 U.S. states and Puerto Rico and recently intruded into Canadian territories. Marshalls off-price store chain is considered to be a second dealt in family and home goods retailing industry after TJ Maxx company. The founder of the company, Alfred Marshall started up the first department store in 1956 Boston, Massachusetts and offered apparels and homewares at very low prices. The company provides charitable assistance and has established local and national relations with U.S. charitable organizations that are aimed at helping children and their families.

Marshalls reviews and complaints

Marshalls is ranked 123 out of 2117 in Footwear and Clothing category

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Marshalls Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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