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2.9 Based on 27 reviews
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The manager at the northern blvd store just piece me off. She was very rude. She made me felt very bad that I had to leave the store. I wish I could be treat well as I was there to buy much more than I was carrying.

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As a big Marshalls customer, I had the worst customer service experience at the Encino Location in California (15945 Ventura Blvd). I was appalled and disgusted by the general manager Doug. I tried to return a $49 dollar dress, with all tags attached, and the manager treated me as if though I had stolen the dress. After inspecting it, he told me that the dress I had purchased was not from Marshalls, and brushed me off. I informed him that I... Read more

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The worest customer service ever, employee are very rude. Purchased t-shirt from them found a hole in the t-shirt they didn't want to return it within the 30 days because they can't put it on floor so I have to stuck with item that was damaged before I got because they want to put it back for someone else to get stuck with. The orher item was a jacket that change color from one use and they didn't want to return it if it's used once howcome u... Read more

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The store is very affordable with great selection,however the management and staff is horrible attitude and very rude .

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Clothing being held in Clovis California store Gave clerk clothing to be picked/or held in the morning. Came back next morning all the clothing was missing and not being held. Very poor customer service. Nobody seemed to know what happened to clothing. Spent one hour looking in store but could not find the clothing. The clerk that helped me was not at work the following morning. This was in the middle on the week on the 26th of October during... Read more

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THE MANAGER ONLY HIRES HISPANICS. GO THERE YOU WILL SEE 2 WHITE, 3 BLACKS AND EVERYONE ELSE LATINOES. NEEDS MORE DIVERSITY WE SHOP AT MARSHALLS ALL THE TIME BUT WHEN YOU TRY TO ASK QUESTIONS THEY RUN AROUND TRYING TO FIND SOMEONE WHO SPEAK ENGLISH TO ANSWER. rite up Also found in: Dictionary, Thesaurus, Legal, Financial, Encyclopedia, Wikipedia. write someone or something up to write an article about someone or something. A reporter wrote me... Read more

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Hello, I purchased a plum colored xl women shirt from "Lucy & Laurel" brand from Marshalls. I was happy to find a new fall shirt to wear. But when I wore it, it left red stains on my skin, bra, and undershirt. I rinsed the shirt with water about 3 times alot of dye came off. To me looked like the dye was not removed properly, before being sent out to stores. When is was finally dried,the color was not the same. The shirt was a faded plum color.... Read more

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http://www.marshallsonline.com/store-finder/559 The Arlington Heights Marshalls management is extremely disorganized, treats the workers poorly, and does not communicate within management. They switch the employees schedules without notice, force them to work longer than scheduled, schedule them for a few minutes shorter just to restrict the employees from having a lunch break, and make minors come in before curfew and after curfew such as... Read more

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I took a pair of cobalt blue Volcom shorts and beige slacks back for an exchange. I had not saved my receipt but I did have the a t m card I purchased both with.I was scolded very rudely by Theresa.She asked me if I had a dog or a cat. I said yes I do..why? she said these are "covered in hair". I looked at the shorts (that I took a picture of and beige pants and I saw maybe 3 pieces of fur) I picked them off the dark shorts.She proceeded to call... Read more

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Want to say thank you to the staff there today. Mary the Store Manager as usual was polite and said "Hello". Some new guy named Dan who must be new was helpful when it came to knowing where to find Media Furniture. However Vanessa the cashier maybe the best cashier in the TJX Company. Lastly all the staff was smiling today as it was nice feeling appreciative and important. Thank you Bluffton Marshall's Read more

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